How a cloud solution solved critical legacy system challenges

Local authorities across the UK face ageing Electronic Document and Records Management systems that create security vulnerabilities, restrict remote working, and drain IT budgets. This case study reveals how one council successfully transitioned from a legacy on-premises system to a modern, cloud-enabled solution that transformed records management and positioned the organisation for future digital service delivery.

The challenge

The authority's existing EDRMS system was approaching end-of-support, creating security and compliance risks while requiring significant maintenance investment. Staff struggled with an outdated interface that hindered productivity, and on-premises infrastructure severely limited remote working capabilities and integration with modern digital services.

Benefits Achieved

Read the full case study to learn how this council achieved a seamless migration with minimal disruption and maximum benefit.